Practical Information

• Necessary documentation: to travel to the Canary Islands, the only documentation you need to carry with you is your National ID document or passport, if you are a citizen of a country in the European Union.
• Medical attention: it is advisable to take out travel insurance that includes medical attention. That way you will be free to attend your assigned doctor if the need arises.
• Luggage: with an annual average temperature of 22º and practically 300 days of sunshine, it is advisable to bring comfortable light clothing and a jumper or a jacket for nighttime, in addition to beach clothing and sun cream.
• When to visit: given that the prevailing climate throughout the year in Lanzarote is sunny and without rain, there is no specific tourist season. This means that you can enjoy a vacation at any time of the year. High season is focused on the summer period and other holiday times, such as Christmas and Easter.
• Hiring a car: to hire a car you will need a current driving licence.
• Time zone: Lanzarote, like the rest of the islands in the Canary archipelago, uses Greenwich Meridian Time (GMT) throughout the year, except from April to October, when it changes to GMT+1. The Canary Islands are one hour behind the rest of the Iberian peninsula throughout the year.
• Currency: Euro
• Public holidays:
  Public holidays in the Autonomous Region of the Canaries: 1st January (New Year), 7th January (Epiphany), Maundy Thursday, Good Friday, 1st May (Labour Day), 30th May (Day of the Canaries), 15th August (Ascension Day), 1st November (All Saint’s Day) and 6th December (Day of the Constitution), 8th December (Immaculate Conception) and 25th December (Christmas).
  Public holiday on the island: 15th September (Nuestra Señora de los Dolores)
  Local public holidays:
  Arrecife: Carnival Tuesday and 25th August (San Ginés)
  San Bartolomé: Carnival Tuesday and 24th June (San Juan)
  Haría: Carnival Tuesday and 24th June (San Juan)
  Yaiza: 7th July (San Marcial) and 8th September (Nuestra Sra. de los Remedios)
  Teguise: Carnival Tuesday and 16th July (Nuestra Sra. del Carmen)
  Tinajo: Carnival Tuesday y and 16th August (San Roque)
  Tías: 2nd February (Nuestra Sra. de Calendaría) and Carnival Tuesday
• Accessible tourism:
  Isla De Los Volcanes Home Help Service www.sadiv.es
• Calling your home country:
  Depending on the country, you must dial the following codes before the telephone number:

Germany: +49           Austria: +43
Belgium: +32            Bulgaria: +359
Canada: +1                Denmark: +45
Slovenia: +386         USA: +1
Estonia: +372           Finland: +358
France: +33              Hungary: +36
Ireland: +353           Italy: +39
Latvia: +371              Lithuania: +370
Luxembourg: +352  Norway: +47
Netherlands: +31     Poland: +48
Portugal: +351          United Kingdom: +44
Czech Rep.: +420     Slovakia: +421
Sweden: +46             Switzerland: +41

• Airport:
  Lanzarote airport: located 6km from the capital, between Arrecife and Puerto del Carmen. It is in the municipality of San Bartolomé and is divided into 2 terminals:
  T1 is for flights to Spain and for flights to the rest of the world.
  T2 is for scheduled inter-island flights
• Travel agencies:
  In Lanzarote there is a whole network of receiving agencies through which you can access all the services you will need at your destination, such as transfers, excursions, etc…https://www.lanzaroteexperiencetours.com/en/transfers-airport/
• Opening hours
  The opening hours for leisure and commercial activities, banking and restaurants vary according to the numbers and needs of tourists. The exact information related to each offer can be found in the menu corresponding to the appropriate section of this web portal.
• What should I do if I have a problem in an establishment?
  If you have a problem with any establishment (restaurant, hotel ,etc.), request the corresponding complaints form to explain the reasons for your complaint and you can be sure this will reach the relevant bodies.
• Transport
  During your visit to the island you can use the Guaguas bus service, which connects the capital to the different towns, as well as the taxi service. There are also boats and ferries that connect Lanzarote with La Graciosa and with the other islands in the Canary archipelago.
• About traffic regulations
  The maximum speed limit on highways is 90 km/h and in urban areas it is 60 km/h, unless otherwise indicated.
  There are traffic regulations that control and penalise not wearing a seatbelt, driving under the influence of alcohol and the use of mobile phones without a hands-free system.
  If you are involved in a serious accident, call 112. If you are not injured, exchange the necessary details with the other drivers involved in the accident. Car hire agencies must have taken out insurance for the driver and the vehicle, and must also have a number for vehicle breakdown.
• Health
  Hospital: Hospital Doctor José Molina Orosa
  Ctra. Arrecife-Tinajo, km 1.300
  35550 – Arrecife
  Tfno. Centralita: 928 595 000
  Tfno. Atención Usuario:
  928 595 335
  928 595 336
• Insurance: if you have private insurance, you must contact your insurance agency to request a transfer card. If you attend any of the public hospitals or clinics, remember that you will need to present your Social Security card.

• Sun protection: the hottest and sunniest months are July, August and September, with an average of 12 hours of sun per day and daytime temperatures of between 27º and 29º.
  During these months you should avoid sunbathing at midday and use a high protection sun cream.
• Medicines: do not forget to bring with you any medication that you need to take. Local pharmacies stock all the main brands of analgesics and other common medications. There are pharmacies in all tourist areas and there is always one on duty.
• Does the island have safe drinking water?
  Tap water comes from desalination plants and is perfectly drinkable. However, if you do not like the taste of the water, you will find a large variety of bottled water in any shop.