Excursions in Lanzarote

Once the purchase process is complete, you will receive an automatic email with your confirmation and reference number. Right at that moment, you will be able to download your official invoice and print the voucher that needs to be handed to the guide on the day of the tour.

Don't worry at all, this is not a problem! If you have misplaced it, there is no need to print it again; you can simply show the digital voucher to the guide directly from your mobile phone.

Transparency is key to us. You can easily download both your tour voucher and your official invoice immediately after completing your booking process on our website.

For your total convenience and security, we accept payments via credit/debit card, Apple Pay, and Google Pay through Stripe. Our payment gateway is fully encrypted and protected.

The meeting point depends on the excursion you have booked.

If you are arriving by cruise ship, our guide will be waiting for you at the pier where your ship docks. Your booking confirmation will include the exact instructions and all the information you need to easily locate the meeting point.

For all other excursions, the meeting point or pick-up location will be indicated in your booking confirmation.

On our shared excursions, admission tickets to the attractions included in the itinerary are included in the final price.

On private tours, admission tickets are not included, as the itinerary is tailored to the places you choose to visit. You can pay for them directly during the excursion, and we will help arrange access to the attractions.

We offer excursions in Spanish, English and German.

On our small-group excursions, we organise separate groups according to language, so you can fully enjoy the tour and your guide’s explanations in your own language.

On large-group excursions, several languages may be accommodated depending on availability and demand.

We use modern, air-conditioned minibuses, which are ideal for small group travel and fast hotel pick-ups. Please note that we currently do not have vehicles adapted for wheelchairs.

We understand that plans can change. You can change your date or cancel your trip free of charge up to 24 hours before the scheduled start time for a full refund. Unfortunately, cancellations made less than 48 hours prior to the tour or no-shows are non-refundable.

We highly recommend booking your tour as early as possible. Because we operate in small groups, places are very limited and tend to sell out quickly, especially during high season.

We love designing tailor-made experiences! We offer private tours that you can book directly on our website. If you have any special requests or prefer a customized itinerary, please contact us via email, and we will happily assist you.

We know that holiday rushes happen! If you leave any personal belongings in our vehicle, please contact our office as soon as possible at 0034 646 08 05 85, and we will do our absolute best to locate it for you.